Privacy Policy
DGX is dedicated to delivering exceptional services to you and is committed to safeguarding your privacy. This policy outlines our responsibilities and your rights concerning the management of your Personal Information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (the Privacy Act).
A comprehensive overview of the Australian Privacy Principles can be accessed on the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information, and Why Do We Collect It?
Personal Information refers to information or an opinion that can identify an individual. This includes, but is not limited to, names, addresses, email addresses, and phone numbers.
We collect Personal Information through various means, including direct interactions, communications (via phone, email, or our website www.dgx.com.au), public media, third-party sources, and cookies. This collection is aimed at providing our services to you, informing our clients, and for marketing purposes. We assure you that all third-party links or policies are thoroughly vetted, though we cannot guarantee their complete reliability.
Your Personal Information may be used for primary purposes related to the services we offer or for secondary purposes related to our primary services, provided they fall within your reasonable expectations. You have the right to opt-out of our marketing lists at any time by contacting us directly.
Sensitive Information
The Privacy Act defines Sensitive Information to include details about an individual’s racial or ethnic background, political affiliations, religious beliefs, union memberships, criminal records, or health information.
Sensitive Information is strictly handled as follows:
- Only for the primary purpose for which it was collected.
- For a directly related secondary purpose, with your explicit consent, or as required by law.
Third Parties
We prioritize collecting your Personal Information directly from you. If we receive Personal Information about you from a third party, we will take steps to ensure you are aware of the circumstances of this collection.
Disclosure of Personal Information
Your Personal Information may be disclosed under specific conditions, including:
- With your consent or as you direct.
- When required or authorized by law.
Security of Personal Information
We are committed to protecting your Personal Information from misuse, loss, unauthorized access, modification, or disclosure. Appropriate measures are taken to secure your information, and we are committed to destroying or de-identifying Personal Information when it is no longer needed.
Accessing Your Personal Information
You have the right to access and correct your Personal Information held by us. Requests for access can be made in writing, and we will provide the necessary assistance without charging a fee, although administrative costs may be involved for providing the information.
Maintaining Personal Information Quality
It’s crucial that your Personal Information is accurate, complete, and current. We commit to regularly reviewing and updating our records and encourage you to notify us of any changes to your Personal Information.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or the legal landscape. We encourage you to review this policy regularly.
Privacy Complaints and Enquiries
For any questions or concerns regarding our Privacy Policy or the handling of your Personal Information, please contact us directly. We are committed to resolving any issues promptly and transparently.